Books:

You may return new, unopened items within 10 days of delivery for a full refund. Items should be returned in their original product packaging.

Your refund will be processed within two weeks after the books are delivered to our Hong Kong office.

Phonics Hero Subscription:

You may cancel and receive a full refund within seven days of beginning your subscription. To cancel your subscription please email info@phonicshero.com and tell us:

• your name
• address
• and reason for cancelling