Accessibility Statement for Phonics Hero Mobile Application and Website

This website and our mobile application is run by Phonics Hero Ltd. We want as many people as possible to be able to use our website and our mobile application. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website and our mobile application using just a keyboard
  • Navigate most of the website and our mobile application using speech recognition software
  • Listen to most of the website and our mobile application using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website and our mobile application text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website and our mobile application is

We know some parts of this website and our mobile application are not fully accessible, in that most older PDF documents are not fully accessible to screen reader software.

What to do if you cannot access parts of this website or our mobile application

If you need information on this website and our mobile application in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email info@phonicshero.com
  • Call: UK: 0778319492, AU: 02 8599 2821, HK: 9741 1672 or USA: (916)-299-3931

We’ll consider your request and get back to you within 2 working days.

Reporting accessibility problems

We’re always looking to improve the accessibility of our website and mobile application. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • Email info@phonicshero.com
  • Call: UK: 0778319492, AU: 02 8599 2821, HK: 9741 1672 or USA: (916)-299-3931

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, and are in the UK, contact the Equality Advisory and Support Service (EASS).

Technical information about this website and our mobile application accessibility

Phonics Hero Ltd is committed to making its website and our mobile application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website and our mobile application is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

This website was last tested on 6th September 2019. The test was carried out by Phonics Hero Ltd.

We used this approach to decide on a sample of pages to test:

  • We tested all web pages using an automated testing tool. Each page was individually tested, the results recorded and accessibility issues which were found were fixed and tested again.
  • We tested PDF documents using the automated accessibility checker within Adobe Acrobat Pro and manually tested reading order and colour contrast.

We tested

  • Our main website platform, available at www.phonicshero.com
  • Our mobile application in iOS (ipad) and Android (tablet).

This statement was initially prepared on 6th September 2019. It was last updated on 6th September 2019.