Refund Policy

Parents

You may cancel your subscription and receive a full refund of either the first or most recent payment taken, within 7 days of that payment. To cancel your subscription and receive your refund please email info@phonicshero.com and tell us:

  • Your name
  • The email address you registered the payment with
  • Whether you paid by PayPal or Credit Card
  • And your reason for cancelling

Schools

Schools can apply for a refund within 14 days of purchasing, by contacting the team on info@phonicshero.com.