Are the letters or icons ‘outside’ of the screen? Like the image above.
Phonics Hero’s games were designed for the screen size 1024 x 768, please take the these two steps:
|Firstly, maximise your browser:||press: F11||press: Ctrl and Command then F|
|Then, zoom out to 80%:||press: ctrl and –||press: cmd and –|
Customers using these computers are experiencing issues with using the games. Please use a mouse with the Surface.
The old app no longer works, you will have to update it here.
If you are in a school, and have updated multiple iPads using Apple Configurator – it will not work. The software is very unstable and is not performing to Apple’s standard! You will need to update, one-by-one.
We work best on tablet screens 8″ and over, with good graphic processing power. For a list of compatible devices see here.
You will also need to update the app.