When you visit the Website, we may collect three types of information from you:
Personal data you knowingly choose to disclose that is collected on an individual basis or when you register on the Website for purposes of registering a Phonics Hero account. Such information may include your:
When you look at this Website, our service provider makes a record of your visit. This shows your domain name server address, IP address, operating system, browser type and the pages you have visited. We may also obtain information about your general internet usage to help us improve the Website by using “cookies” which are stored on the hard drive of your computer. Information gathered by using cookies may include the date and time of visits, the pages viewed, time spent at the Website, and the web sites you visited immediately before and after the Website. The service provider only discloses to us aggregate information about the number of visitors. We will only use the information for preparing statistics.
This may include: the name, class, and school attended of registered Students. In respect of all nominated Student(s)’ use of the services of Phonics Hero whether at home or at school, we will collect detailed information including the time and duration of all visits to www.phonicshero.com and student scores in all games.
We also use information in aggregate form (so that no individual Student is identified):
Under no circumstances will we make an individual child’s information available to any third parties other than to the Subscriber or school who has nominated that child, or in accordance with such Subscriber’s instructions.
The personal information you have provided to Phonics Hero will be treated as strictly confidential. Your personal data will be stored in secured internal systems and your email address, in MailChimp (to provide you with newsletters).
To connect closely with you and to keep you informed on Phonics Hero and its service providers may use your contact information (name, telephone, email and address) for the purpose of communications and survey administration. The personal data collected will be treated as strictly confidential. If you would not like to receive such materials or communications, please contact us at AU: 02 8599 2821 or HK: 9741 1672
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right of access and correction with respect to personal data. Request for personal data access and correction should be made to Phonics Hero in writing. In addition, if you do not wish to receive any communication relating to any services concerning Phonics Hero or this Website, you may contact us at any time. Please email firstname.lastname@example.org or mail the request to Phonics Hero, 3/F, Nam Wo Hong Building, 148 Wing Lok Street, Sheung Wan, Hong Kong.
When you register or sign up for a paid account through the Website, your personal information will be securely encrypted. Your credit card information will be passed to a third party (PayPal) only where necessary for the purpose of processing the payment. Phonics Hero will not disclose any of the credit card information to any other third party.
While we aim to use a “secure mode” whenever we request personal information, we do not guarantee that information transmitted through the Website or any electronic mail (email) will be secure, since such information or email sent over the Internet is not secure.